How To: Update the Aruvo app on Apple TV Devices

🧾Summary

This article provides an overview of the steps to update the Aruvo app on Apple TV 4K devices

🗂️Table of Contents

When to Use This Guide
Before You Begin
Guides for Step-by-Step Setup
Troubleshooting the App Update Process
Related Articles

🕐 When to Use This Guide

Use this guide when:

You receive a notification that a new version of the Aruvo app is available on your Apple TV.
You want to manually check for or install an update for the Aruvo app on your Apple TV.
You are experiencing issues with the Aruvo app and want to ensure it is updated to the latest version.
You are troubleshooting problems with the Aruvo app update process.

✅ Before You Begin

Ensure that your smart TV(s) and/or streaming device(s) are compatible with Aruvo TV. For a complete list of compatible devices, see Compatible TV Models: Aruvo TV.
Ensure that you have the required account credentials for your device platform(s).
Create your Aruvo account - If you have not set up your account yet, follow the steps in this guide to set up your account.
Ensure that you have installed the correct Aruvo TV app for your device. For instructions, see How to: Install the Aruvo TV app.

⚙️ Guides for Step-by-Step Setup

App Check for Update: The App automatically checks for updates.

Notification of Available Update: If an update is available, a prompt will appear stating "A new version of the app is available. Please update to continue."

You will see options to Update or Cancel.
Click Update on the prompt, which will redirect you to the Aruvo app's page on the Apple App Store.

Initiate the Update in the App Store: On the App Store page, select Update to start the download and installation.

app.store.prompt.png

Update Completion: Once complete, select Open to launch the updated Aruvo App.

🕐 Troubleshooting the App Update Process

Ensure a Stable Internet Connection: Verify your Apple TV has a strong Wi-Fi or Ethernet connection.
Restart Apple TV: Go to Settings → System → Restart to refresh the system.
Manually Check for App Updates: Open the App Store, go to the Purchased section, locate the Aruvo App, and check for an Update option.
Enable Automatic Updates (Optional): Go to Settings → Apps → Automatically Update Apps and turn this feature ON.
Check for tvOS System Updates: Go to Settings → System → Software Updates → Update Software to ensure your tvOS is current.
Contact Support: If issues persist, contact the Aruvo support team by sending an email to support@aruvotv.com.

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