How To: Update the Aruvo app on Apple TV Devices
🧾Summary
This article provides an overview of the steps to update the Aruvo app on Apple TV 4K devices
🕐 When to Use This Guide
Use this guide when:
- You receive a notification that a new version of the Aruvo app is available on your Apple TV.
- You want to manually check for or install an update for the Aruvo app on your Apple TV.
- You are experiencing issues with the Aruvo app and want to ensure it is updated to the latest version.
- You are troubleshooting problems with the Aruvo app update process.
✅ Before You Begin
- Ensure that your smart TV(s) and/or streaming device(s) are compatible with Aruvo TV. For a complete list of compatible devices, see Compatible TV Models: Aruvo TV.
- Ensure that you have the required account credentials for your device platform(s).
- Create your Aruvo account - If you have not set up your account yet, follow the steps in this guide to set up your account.
- Ensure that you have installed the correct Aruvo TV app for your device. For instructions, see How to: Install the Aruvo TV app.
⚙️ Guides for Step-by-Step Setup
App Check for Update: The App automatically checks for updates.
Notification of Available Update: If an update is available, a prompt will appear stating "A new version of the app is available. Please update to continue."
- You will see options to Update or Cancel.
- Click Update on the prompt, which will redirect you to the Aruvo app's page on the Apple App Store.
Initiate the Update in the App Store: On the App Store page, select Update to start the download and installation.
Update Completion: Once complete, select Open to launch the updated Aruvo App.
🕐 Troubleshooting the App Update Process
- Ensure a Stable Internet Connection: Verify your Apple TV has a strong Wi-Fi or Ethernet connection.
- Restart Apple TV: Go to Settings → System → Restart to refresh the system.
- Manually Check for App Updates: Open the App Store, go to the Purchased section, locate the Aruvo App, and check for an Update option.
- Enable Automatic Updates (Optional): Go to Settings → Apps → Automatically Update Apps and turn this feature ON.
- Check for tvOS System Updates: Go to Settings → System → Software Updates → Update Software to ensure your tvOS is current.
- Contact Support: If issues persist, contact the Aruvo support team by sending an email to support@aruvotv.com.
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