How to: Manage TV connections

🧾Summary

The Smart TV Management System helps centrally register, link, and maintain in-room TVs across rooms, enabling seamless access to major streaming platforms via unique linking codes.

The system supports major streaming platforms like Roku TV, Amazon Fire TV, Google TV, and Apple TV, and provides a structured process to link each device to a central system using a unique, auto-generated linking code.

🕐 When to Use This Guide
Follow the steps in this article when:

You can use this guide when you need to link the Smart TV to Aruvo.
You need to check the linking code, edit the Smart TV details, and delete the Smart TV.

✅ Benefits

Centralized Control: You can manage all Smart TVs across multiple rooms or units from a unified dashboard.
Quick Setup: It will allow you to add a new Smart TV and generate the linking code within a minute.
Platform Support: You can install and configure the application on multiple platforms, e.g, Roku, Apple TV, Google TV, and Fire TV.
User Guidance: You will have step-by-step installation instructions for each mentioned platform.
Real-Time Status: You can easily check through the dashboard if devices are linked or not.
Secure Deletion: The dashboard ensures that there are safeguards in place to avoid accidental deletion of devices.
Enhanced Guest Experience: It ensures guests can easily link their TVs using unique, secure codes.

⚙️ Step-by-Step Setup

1. Adding a Smart TV

Administrators can register a new Smart TV by selecting the “+ Smart TV” button on the dashboard.

Navigate to the unit page.
Click on Smart TV
Register the new Smart TV by selecting + Smart TV” button on the dashboard.

smart tv NEWWW.png

You are advised to name the Smart TV, which should be labelled with a recognizable name for proper recognition of the device. (e.g, “Bedroom 1 TV”)
You need to select the mandatory field, which is "Installed at," using the dropdown of pre-configured locations. (e.g., Living Room, Suite 201)
Select a 4-digit PIN code (used to secure the Aruvo app on Google TV devices). Then, click “Generate Linking Code” to get the Linking Code.

smart tv add 2.png

2. Smart TV successfully added

When a Smart TV is successfully registered, the system will display a confirmation page with the following information.

It will give a confirmation message indicating Smart TV has been successfully added.
The dashboard will show the Smart TV name and its installed location.
It will show supported platform icons, e.g, Roku TV, Amazon Fire TV, Google TV, and Apple TV.
It will guide us through the steps to install the application on the TV.
It will show us the steps to launch the application and the code to link the TV.
Linking code: Each Smart TV is assigned a unique, immutable linking code that ensures a secure association between the physical device and the system.
It will give us the message that your TV is not linked.
There would be a status indicator, which, when red text suggests TV is not linked.

smart tv linking code.png

3. Smart TV Dashboard

The Smart TV dashboards list all registered Smart TVs with all the essential details, e.g:

Smart TV name: We should keep the name in a way that we can identify the device.
Installation location: It would be the location or the room where the TV is installed.
Platform type: It supports different platforms, e.g, Roku, Apple TV, Android TV/Google TV, or Fire TV
Linking status : Linking status will confirm if the TV is linked or not.
Linking code: Linking code is the unique code generated to link the device during setup.
Device ID: Device ID is the unique Identifier assigned to each Smart TV.
Last guest activity: It will show the timestamp and data about the last interaction from the guest (available for Google TV)
Guest Usage Metrics: It will show the average watch time, accessibility permission, and PIN requirements.

smart TV device listing.png

4. Device action

We can make changes to the device(Smart TV) information as well.

We can modify Smart TV details such as its name and installation location.
We can remove Smart TV entries from the system.
We can generate or view the linking code needed for device setup.
We can view Guest activities: For supported platforms (e.g., Google TV), where we can view detailed guest interaction metrics.

5. Supported Platform(s)

It supports major platforms, including Roku, Apple TV, Android TV/ Google TV, and Fire TV.

6. Linking status

We can check the linking status on the dashboard. Status is a color code for clarity.

Red: Your TV is not linked (This is the default status for new devices)🔴 Red
Green: Your TV is linked. 🟢 Green

7. Editing Smart TV details:

Users with Administrator level (permission) can update Smart TV information using the Edit option:

There are a few fields that can be edited, whereas there are fields that are only on the dashboard.

Editable Fields:

Smart TV name
Installed Location

Read-only fields:

Linking code
Linking Status

smart tv edit.png

On successful save dashboard reflects updated information, while if we use the cancel button, it will revert to unsaved changes.

8. Deleting Smart TV:

Deleting a Smart TV is suggested only when a TV is physically removed or is no longer in service.

Navigate to the Click Delete option on the selected Smart TV.
Upon clicking, a Dialog box will appear saying" I understand that this action can not be reversed.

smart tv deleted.png

Once we delete the Smart TV from the dashboard, it will be permanently removed from the System.
The guest no longer links or accesses the device.
The TV will disappear from the dashboard.

🛠️ Important Details

Note:

Smart TV linking supports linking multiple Smart TVs to the same installation location or room. For example, Room 101 can have both Roku and Google TV devices listed separately.

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