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FAQ: Streaming and Live TV Apps on Aruvo TV

Ben
Updated

FAQ: Streaming and Live TV Apps on Aruvo TV

🧾Summary

This article provides answers to the most commonly asked questions about Live TV and other streaming apps on Aruvo TV. You can find information about:

  • How apps behave and integrate with Aruvo TV
  • How Aruvo works to enhance guest experience and engagement
  • Quick answers to the most frequently asked questions about streaming apps without needing to contact support

🕐 When to Use This Guide

You can refer to this article when:

  • You have questions about how a specific streaming app works in Aruvo TV
  • You have questions about how a live TV streaming app works in Aruvo TV

Question:

Can guests watch YouTube TV using the Aruvo app?

Answer:

Yes, Aruvo is compatible with the YouTube TV app.

You may need to configure a dedicated YouTube TV account for this when installing on a device with a Google TV operating system; guests will not be able to switch to their personal account without exiting Aruvo. All other platforms work normally with YouTube TV and Aruvo.

Question:

If a guest signs into their own Netflix/Hulu/other streaming app account, can I set Aruvo TV to automatically log them out after their stay?

Answer:

No, it is not possible to log out of streaming apps automatically by using Aruvo or any other platform. This limitation is due to the behavior of the apps themselves and cannot be modified by any smart TV platform.

Question:

Can I prevent a guest from logging into or out of a streaming app, or force them to enter a code before login/logout?

Answer:

No, this is a limitation of the streaming apps themselves. Like all smart TV platforms, Aruvo cannot modify the behavior of 3rd-party apps, including extra limitations on login/logout behavior.

Question:

Google/YouTube TV is displaying an ad why can't I skip it?

Answer:

YouTube will play ads when logged into an account that does not include a paid subscription to YouTube TV. To skip ads, users will need to log into a paid YouTube TV account.

Question:

Does IPTV work with Aruvo?

Answer:

Yes! When using Aruvo on a TV or streaming device with the Google TV operating system, guests can use their IPTV app to stream to the TV. For a list of all supported IPTV apps, see: Supported IPTV apps.

Question:

How do I cast (Google Cast) my own streaming content?

Answer:

Follow these steps to use Google Cast on supported devices: 

1. Make sure the mobile device, tablet, or computer the guest is using to cast from is on the same Wi-Fi network as your Google TV device.

2. Open a Cast-enabled app.

3. Tap the "Cast" button.

Note that the "Cast" button isn't located in the same place across all Cast-enabled apps.

4. Tap the device you'd like to cast to.

5. When you're connected, the "Cast" button will turn solid, letting you know you're connected.

6. You can now cast videos, movies, and TV shows directly to your TV.

7. To stop casting, tap the "Cast" button and then tap "Disconnect".

Note: The selected app will stay open after the Google Cast session is disconnected. The user will need to press the "Home" button or D-pad to launch the Aruvo TV app again.

Question:

Is the Spectrum app compatible with Aruvo TV?

Answer:

The Spectrum TV app is not compatible with the Google TV operating system, but Roku, Fire TV, and Apple TV devices all support Spectrum. On all platforms, the Xumo app is available for free and works normally.

Question:

Is the Xfinity app compatible with Aruvo TV?

Answer:

The Xfinity Stream app is not compatible with the Google TV operating system, but Roku, Fire TV, and Apple TV devices all support Xfinity Stream. On all platforms, the Xumo app is available for free and works normally.

Question:

Why can't I can't add some apps like Netflix to my "Live TV" menu?

Answer:

Some streaming apps like Netflix provide movies and TV shows to watch on demand, but do not offer traditional live television broadcasts. Accordingly, they cannot be added in the "Live TV" menu, but you can add them in the main "Apps" menu for easy access.

 

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