How to: Link Your Aruvo Account to Lodgify
🧾Summary
This article details the steps to link your Lodgify account to Aruvo.
🕐 When to Use This Guide
Follow the steps in this article when:
- You've configured your Aruvo account and added at least one property listing
- You need to connect a Lodgify account to Aruvo
✅ Before You Begin
Ensure you have the following ready to ensure an easy setup:
- Aruvo account - If you have not set up your account yet, follow the steps in this article to create and configure your account.
- Configure your branding and theme - If you have not completed these steps during initial account setup, follow the steps in this guide to configure your theme and branding.
⚙️ Step-by-Step Setup
1. Open the web portal to Aruvo TV
If you have not created your Aruvo account yet, follow the steps to get started at How To: Create your Aruvo TV account.
2. Navigate to the "Integrations" tab
Click to select the "Integrations" option from the left-side menu.
3. Select the Lodgify PMS integration
Click the button to select the "Lodgify" option from the list.
Tip: Use the "Search" bar to type the name of your PMS and locate it quickly.
4. Enter integration details
Add your Lodgify account details in the provided fields, then click the "Link PMS" button to connect the integration:
- Integration Name: Enter a display name for your Lodgify integration.
Note that this does not need to match your Lodgify or Aruvo account names. Any display name that helps identify the integration at a glance will be perfect!
- Integration Token: Enter the integration token code provided by Lodgify.
To generate your Lodgify token:
- Log into your Lodgify account dashboard
- Navigate to Settings > Public APIs
- Click "GENERATE YOUR API KEY"
- Copy and paste the API key into the "Integration Token" field in Aruvo
5. Integration Successful
After confirming the integration was linked successfully, you can import your property listing(s) from Lodgify automatically! Click the "Import Units from PMS" button to proceed with the import, or click the "I'll Do It Later" or "Close" button to skip this step.
6. Import Unit(s) from Lodgify
Click "Import Units from PMS" to proceed with the import, and the system will collect a list of all units that are set up on your Lodgify account.
Important note:
If you wish you can Skip Importing Units from the Lodgify for now and you can come back and import them later on as well.
- Click the check-box to select individual units to import, or use the "Select All" check-box to select all units.
- You can use the "Search Unit" button to search for a specific property listing.
- If you don't see a property that was recently added to Lodgify, click the "Re-Sync Units" button to refresh the list.
Important Note:
- The PMS Sync Status will be "Disabled" by default when you link a PMS Integration on the Aruvo Portal, Sync status should be enabled so that the stay details can sync to the respective property on the Aruvo Portal.
- You will be able to Import the units from the PMS even if the PMS Sync status is disabled. How to: Turn PMS Stay Syncing On and Off
When you've selected all of the properties that you want to import, click the "Import Units" button to add them to Aruvo.
When the import has completed, Aruvo will display a list of all units that were imported successfully. From here, you can click the "Go To Units Page" button to review the imported properties and edit any details for individual units if desired.
🛠️ Troubleshooting Errors When Linking to Lodgify
Invalid or Expired Token Error:
If an invalid or expired API token is entered when trying to link your Lodgify account, you will receive an error stating "The integration token you provided appears to be incorrect. Please double-check and enter the correct token from your Lodgify account."
How to Fix It:
Follow the steps to generate a new token in Lodgify, then copy/paste the new token into Aruvo.
NOTE: The "Link PMS" button will be enabled when both fields are filled out, even if the API token is incorrect! Be sure to enter a correct token before clicking "Link PMS", or you will need to delete and re-link the integration with a valid token.
🛠️ Manage PMS Integration
Edit Integration Name
Follow the steps below to update the display name of a PMS integration:
- Navigate to the Integrations Page in Aruvo
- Locate the integration to be updated, and click the "Edit" button next to the integration name
- Enter the new display name in the "Integration Name" field, and click the "Save" button when finished.
Note: An integration's display name can be up to 100 characters.
Delete Integration
If needed, you can delete a PMS integration by following the steps below.
Important: Deleting a PMS integration is an irreversible action that results in the permanent loss of data. Aruvo strongly recommends not deleting an integration unless you are certain you no longer need it or its associated data.
- Navigate to the Integrations Page in Aruvo
- Locate the integration to be updated, and click the "Delete" button next to the integration name
- The system will pop up a warning message, noting that deleting the integration will stop the sync between Aruvo and Lodgify. Follow the steps to proceed with deletion.
- Click the check box to acknowledge "I understand that this action cannot be reversed".
- Type the word "Delete" into the provided field.
- Click "Delete Integration" to confirm and delete.
- The system will update with a success message after deletion is completed. Click the "OK" button to acknowledge and close the window.
Comments
0 comments
Article is closed for comments.