⭐Benefits

By enabling or disabling sync on a per-PMS basis, customers can

• Avoid duplicate reservations across platforms
• Improve data integrity by ensuring accurate, real-time booking data
• Maintain billing accuracy by syncing only relevant and current stays
• Seamlessly migrate PMS providers with minimal disruption

✅ Before You Begin

Ensure you have the following ready to ensure an easy setup:

• Aruvo account - If you have not set up your account yet, follow the steps in this article to create and configure your account.
  
• Configure your branding and theme - If you have not completed these steps during initial account setup, follow the steps in this guide to configure your theme and branding.

⚙️ Step-by-Step instruction

Steps to turn on Sync Stays

If you need to enable the Sync status for a connected PMS. Follow these steps listed below:

Important Note:

• The PMS Sync Status will be "Disabled" by default when you link a PMS Integration on the Aruvo Portal, Sync status should be enabled so that the stay details can sync to the respective property on the Aruvo Portal. 
• You will be able to Import the units from the PMS even if the PMS Sync status is disabled.

• Go to the Integrations page in your Aruvo account.
  

• Locate the PMS Integration for the platform you want to update
  

• Toggle the Sync Stays switch ON.
  
  
• A confirmation message will display on the screen stating that,
  "All imported units will be considered active for syncing and will be charged, even if a TV is not yet linked".
  
• Once the checkbox is selected, the Confirm & Turn On button becomes active.
• Click on the option to Confirm & Turn On to enable the PMS Sync status. 

Steps to turn OFF Sync Stays
In order to stop syncing data from a connected PMS, follow the steps listed below.

After turning Sync Stays OFF, Aruvo will no longer receive future bookings or updates from PMS.

• Go to the Integrations page in your Aruvo account.
  

• Locate the PMS Integration for the platform you want to update.
  

• Toggle the Sync Stays switch to OFF.
  
  
• A confirmation message will display on the screen stating that : 
  You're about to stop syncing new and upcoming stays from your PMS or booking platforms.
  
  
• Review the confirmation checkbox: "I understand that syncing will stop and no new or updated stays will appear in Aruvo."
  
• Once the checkbox is selected, the Confirm & Turn Off button becomes active.
  
• Click Confirm & Turn Off to finalize the action.