How To: Enable and Configure Guidebook
🧾 Summary
- This article outlines the steps for enabling and configuring the Guidebook on the Aruvo portal.
- This Guidebook feature is a digital welcome guide accessible to guests directly on the Smart TV in a rental property.
🕐 When to use this Guide
- When you need to set up the digital welcome guide for the first time on your property's Smart TV
- When you want to manage or update the content of your guidebook, including adding new categories, local recommendations, or house rules for your guests
- When you wish to temporarily disable the guidebook without losing your content, for instance, during the off-season or for maintenance
💡 Benefits of using this Guide
- Centralized Information: Consolidate all essential information, like house rules, Wi-Fi passwords, and check-out instructions, into a single, easily accessible location. This reduces the need for printed binders and scattered notes, making it simpler for guests to find what they need.
- Enhanced Guest Experience: Provide a modern and intuitive way for guests to discover useful local information. You can curate a list of your favorite local attractions, restaurants, and activities, offering personalized recommendations that can make their stay more memorable.
- Reduced Inquiries: By proactively providing answers to common questions, the guidebook can significantly decrease the number of direct inquiries from guests, freeing up your time and making hosting more efficient.
- Increased Engagement: The digital format makes it easy to update and add new content, ensuring guests always have the most current information. This feature also allows you to showcase local businesses and services, potentially benefiting the community while adding value for your guests.
⚙️ Step-by-Step Process:
Step 1: Enable the Guidebook Feature
To display the Guidebook, you first need to select the TV tab on the menu bar and then select the Guidebook option, then click on the Guidebook Screen Settings section. Here, you'll find a switch labelled "Display 'Guidebook' On Smart TV Menu." Please ensure this is toggled to the ON position.
Important Note:
- This is a useful for temporary maintenance or for seasonal adjustments without deleting all your hard work.
- By default, this feature is already on. If you ever want to hide the guidebook from your guests' view, simply toggle this switch to OFF.
Step 2: Create a Custom Menu Title
Next, you can personalize the name of the guidebook as it appears to your guests on the Smart TV menu. In the Menu Title input box, type a title that is easy for your guests to recognize. While the default title is "Guidebook," you can change it to something more descriptive like "Local Tips," "City Guide," or "House Info."
Important Note:
Please note that the title has a limit of 16 characters. The system will automatically prevent you from typing beyond this limit.
Step 3: Understand Where Your Title Appears
The custom title you choose will be visible in a few key places:
- On the Smart TV Menu:
This is the main menu that your guests see on the television screen. Your custom title will appear as a selectable option, making it clear to guests how to access the information. - In the Live Preview Panel:
As you type, the title will instantly update in the live preview on your screen, allowing you to see exactly how it will look to your guests before you finalize your changes. - For Menu Reordering:
The title also affects how the guidebook is organized among other menu items within your Aruvo portal, helping you manage your settings more efficiently.
Step 4: Manage and Add Content to Your Guidebook
Once the guidebook is enabled, you can start adding all the useful information you want to share with your guests. This is done by managing two key components:
- Categories:
Think of categories as folders for your content. You should create categories to organize information logically, such as "Restaurants," "Tourist Attractions," "Health & Wellness," or "House Rules." A good structure makes it easy for guests to find what they're looking for. - Category Content:
This section allows you to customize how content will appear on the Aruvo TV Guidebook display, allowing you to select fonts, colors, category display names, and more. For detailed instructions on how to customize Category Content settings, see How To: Manage Guidebook Templates and Listings.
Providing clear and comprehensive content helps improve guest satisfaction and reduces the number of questions they need to ask you.
✅ Key Features of the Live Preview Panel
- Real-time Simulation:
The Live Preview panel, located on the right side of your screen, provides a real-time simulation of what your guests will see on the Smart TV. This allows you to visualize the user experience as you make changes. - Instant Updates:
Any changes you make, such as updating the title or adjusting the design, are reflected automatically and instantly in the preview. This immediate feedback loop allows for a seamless editing process. - Offline Functionality:
The preview works even if your Smart TV is not connected. This means you can design and refine your guidebook from anywhere, anytime, without needing to be at the property.
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