Understanding: Units Dashboard

🧾 Summary

The Aruvo Unit Dashboard offers property managers a central interface for managing rental units, linked Smart TVs, guest stays, and Wi-Fi data.
It provides intuitive controls for content delivery, real-time reservation syncing, and robust Wi-Fi access to enhance the guest experience.

💡Benefits

Centralized Control: Manage units, Smart TVs, guest stays, and Wi-Fi from one place.
Enhanced Guest Experience: Seamless content, real-time reservations, and reliable Wi-Fi for guests.
Operational Efficiency: Streamlined processes, reduced manual errors, and intuitive controls.
Improved Connectivity: Ensures in-room entertainment and internet access for guests.
Flexible Management: Add units manually or sync with PMS for diverse property portfolios.
Proactive Issue Resolution: Quickly identify and resolve issues with clear status indicators.
Customizable Content: Control content delivery on Smart TVs for relevant guest information.

🕐 When to Use This Guide

You can use this article when you have trouble finding the information on the Units tab.
You can use this article if you would like to know the various options for updating the information on the Units Tab.

✅ Before You Begin

Make sure you have an account created for the Aruvo TV. How To: Create your Aruvo TV account.
Please make sure you have linked your Property Management System (PMS) account to your Aruvo account. How To: Link Your PMS to Aruvo
Ensure you have linked a TV with the Aruvo app to a property set up in an Aruvo account. How to: Link Aruvo TV to a property.
Ensure you have access to the Aruvo Dashboard. If you are a new user, a "Demo Unit" is automatically created upon sign-up, allowing you to explore the platform's features without immediately inputting real data.

⚙️ Understanding the Aruvo Units Page

Accessing the Aruvo Dashboard:

Log in to the Aruvo Dashboard via the provided URL. Aruvo TV
The "Units Page" will be your main control panel, displaying all your units in a card-based layout.

Unit Information Sources and Navigating the Units Page

Card-Based Layout: Each unit is displayed in a card, organized into three columns:

Unit Details: Shows unit name, nickname, full address, and status indicators for Smart TV Linking, PMS Stay Sync, and Wi-Fi Info.
Smart TV Details: Displays linked Smart TVs, linking status, and troubleshooting options.
Stay Information: Shows current/upcoming stays, source, and sync status.

Sorting & Pagination: Units are sorted alphabetically (A–Z) by default. Pagination controls are visible and allow navigation to the first or last page.
Search Units Bar: Use the search bar to locate a unit by property nickname or address quickly.

Add New Unit Manually: Click this option to create a new rental unit by entering details such as unit name, address, optional Wi-Fi information, and default Smart TV settings. You can refer to the article: How to: Add units Manually
Unit Import/Sync from Integrated PMS: Units and their configured information are synced and displayed when Aruvo is interfaced with a Property Management System (PMS). You can take a look at the article to learn more. How To: Link Your PMS to Aruvo
Unit Edit and Deletion Restriction: Units cannot be edited or deleted directly from the listing view. This functionality is available only from the Unit Details Page.

Exploring the Unit Details Section:

Purpose: This section provides a snapshot of the unit's essential configuration.
Property Name and Address: Prominently displayed with the full address.

Smart TV Linked Status:
✅ Linked (Green Check): Smart TV is connected.
❌ No Smart TV Linked (Red "X"): TV is not linked. A "Fix button" is provided for configuration instructions. By default, one Smart TV is auto-created when a unit is imported from a PMS.

Stay Sync Status:
✅ Synced (Green Check): PMS is connected and stay sync is ON. ❌ Not Synced (Red "X"): PMS is not connected, or sync is OFF.

Wi-Fi Info Status:
✅ Linked (Green Check): Wi-Fi credentials are stored and visible on the Smart TV.
❌ Not Linked (Red "X"): Wi-Fi details are missing.

View Unit Details Button: Click to navigate to the Unit Details Page, where you can view and edit Property Details, Smart TV Management, Information Fields, and Stays.

🛠️ Managing Smart TV Details:

Purpose: Manages the connection and behavior of Smart TVs linked to each unit.

Smart TV Status: Displays "Smart TV Not Linked" with a red error icon if not linked, along with TV Location and Linking Code if linked.

Add Smart TV Button: Allows manual addition/linking of new TVs to the unit. Multiple Smart TVs can be linked to one unit.

Fix or Setup TV Button: Helps users link or configure unlinked TVs.

View Smart TV Details: Provides access to Smart TV App Installation steps, TV linking status, Smart TV Add or Edit options, and linking code visibility.

Smart TV Behavior Rules:

Each Smart TV can only be linked to one unit at a time.
The linking code persists through reinstallation of the Smart TV app.
Re-linking is required if the app cache is cleared.
Missing Roku Screensaver pings indicate a "Critical Error."

Smart TV Deletion Rules:

The last Smart TV linked to a unit cannot be deleted.
Deletion is only allowed from the Smart TV tab within the Unit Details Page.

To know more, you can refer to the article: How To: Manage TV Connections

🛠️ Understanding Stay Details:

Purpose: Displays stay/reservation data for each unit, from PMS or manual entry.

Stay Information Display: Shows Guest Name, Contact Number, Email Address, Check-In & Check-Out Dates, PMS Source Icon, and Confirmation Code.

Current Stay Highlight: The current stay is highlighted in Sea Green. Only one active stay is shown at a time. Use the "Next Stay" button to view upcoming reservations.

Re-Sync Stays: Fetches stay data from the integrated PMS. Sync happens automatically, but can be triggered manually.

Note: After clicking the "Re-Sync Stays" button, it will be disabled for 5 minutes while the sync is completed.

Stay Button: Create manual reservations for special bookings or when PMS integration is not used.

Edit & Delete Icon: Modify or remove stays (manual or PMS-imported). The Confirmation Code is editable only for manual stays.

Stay Sync & Deletion: PMS-synced stays are updated automatically. If a stay is deleted in the PMS, it is also removed during sync.

To know more, you can refer to the article: How To: Manage Stays

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